Straight answers about the Malaysia Digital Arrival Card and how Malaysia Arrival Card Desk can help.
Last updated: September 2026
No. The MDAC is a digital arrival declaration. It is not a visa and does not replace a visa or any other entry requirement that may apply to a traveller.
Yes. Submitting the MDAC through the official channels of the Immigration Department of Malaysia (Jabatan Imigresen Malaysia) is free of charge.
The official MDAC must be submitted within 3 days before your arrival in Malaysia, including the day of arrival. Please check the official portal for the latest timing rules before you travel.
Most foreign visitors do. Some travellers are exempt, including citizens of Singapore and Malaysian citizens and permanent residents. The official Immigration Department of Malaysia portal has the current list of exemptions.
No. You can submit the MDAC yourself through the official Immigration Department of Malaysia portal. Our service is optional and is intended for travellers who want independent assistance.
No. We are an independent private company. We are not affiliated with or endorsed by the Government of Malaysia or the Immigration Department of Malaysia.
Our fee is for the independent assistance and support provided by our company. It is not a government fee, an immigration fee or a visa fee.
No. Malaysian immigration authorities make their own decisions regarding entry, visas and immigration matters.
Where can I submit the MDAC myself?
You can use the official Immigration Department of Malaysia portal at no charge. If you still have a question about our service or your request, our support team is happy to help.
