Service Disclaimer

Malaysia Arrival Card Desk is a private, independent service provider. We are not affiliated with, endorsed by, sponsored by, or operated by the Government of Malaysia, the Immigration Department of Malaysia (Jabatan Imigresen Malaysia), or any other Malaysian government agency or consular authority.

The Malaysia Digital Arrival Card can be submitted directly through the official channels of the Immigration Department of Malaysia (Jabatan Imigresen Malaysia) at no charge.

Our service is optional, and our fee is charged solely for our independent assistance, detail review, pre-travel verification, and customer helpdesk services. Travellers who prefer to submit their arrival information independently without third-party assistance may do so directly via official government resources at zero cost.

Any amount paid to us is a private service fee for our independent review and travel assistance.

It is not an Immigration Department fee, Malaysian Government fee, consular fee, visa fee, or statutory immigration fee. Official submission of the arrival card via Malaysian government channels remains completely free of any mandatory official fee.

Using our service does not guarantee admission to Malaysia, visa approval, entry clearance, or any other decision by a Malaysian government authority.

Immigration officers and border control authorities at the port of entry maintain complete and sovereign discretion over granting entry, setting duration of stay, or refusing entry in accordance with the laws and immigration policies of Malaysia.